Self Storage in Eastleigh and Southampton

Not sure what size unit you need? Don’t worry, we’re here to help! Try our storage unit size estimator to determine which of our units is the best fit for you.

• Across all our stores we have over 40 different sizes of storage units, so it won’t be a problem finding the right sized unit for you.
• All our storage units (except the 9 sq ft lockers) are 8 ft high, so if you stack your things or turn furniture on its side, you may need less space than you think.
• Alternatively, you can speak to our customer service team, and they’ll be able to give you the best idea of the size you’ll need.
• Storage with us is flexible, so if your needs change, you can switch to a bigger or a smaller unit, as and when you need to.

Alternatively, you can speak to our customer service team, and they’ll give you the best idea of the size you’ll need.

Reserving your storage unit ensures you get the size you need, when you need it, at the best possible rate.

• Guarantees availability – Popular unit sizes can fill up quickly, especially during busy seasons.
• Secure today’s price – Lock in your quoted rate, even if prices go up later.
• Plan your move smoothly – Knowing your unit is ready helps you coordinate removals or van hire with confidence.
• No obligation – At Ready Steady Store, any reservations you make are flexible and can be adjusted to suit you.

Reserving early takes the stress out of moving and ensures you have the space you need, exactly when you need it.

Ready Steady Store is a highly secure storage provider. Our extensive security features have been designed by industry experts and are above the expected levels set by the UK Self Storage Association.

Security is our priority at Ready Steady Store. Every store is designed to keep your belongings safe, so you can enjoy complete peace of mind.

Our security features include:

• 24-hour CCTV monitoring throughout the facility
• App-based access so only authorised customers can enter
• Individual locks (with our exclusive ONE Lock system at some stores)
• Secure perimeter fencing and gated access at selected stores
• Well-lit corridors and loading areas for added safety

Yes. Ready Steady Store Eastleigh provides support outside of normal office hours for urgent situations.

Customer service hours:

• Mon–Fri: 8am to 9pm
• Saturday: 8am to 6:30pm
• Sunday: 9am to 6pm

Emergency assistance:
Each store displays an out-of-hours emergency phone number at the entrance points.

In the event of a fire, break-in, or immediate danger, call 999 first, then use the emergency number for support.

Non-urgent enquiries:
For general questions or account assistance, call our Customer Service Team on 0800 321 3211 during opening hours or email us and we will respond on the next working day.

Accessing your Eastleigh storage unit is quick, secure, and convenient.

Download our Ready Steady Store App – the easiest and most secure way to access your unit. Simply open the app, tap to unlock, and you’re in with no need to remember PIN codes.

Many customers prefer the app for extra security and speed, plus the convenience of keyless access from your phone.

If you have an urgent issue regarding access to your storage unit or immediate site security please call our customer service team on 0800 321 3211 and choose Option 1. The opening hours are:

• Mon–Fri: 8am to 9pm
• Saturday: 8am to 6:30pm
• Sunday: 9am to 6pm

Outside of these hours, we have a 24/7 monitoring service. To contact them, please call 0800 260 6916.

Yes – at Ready Steady Store you can easily change to a different size unit whenever your needs change. Upsize if you need more space or downsize if you’ve cleared items and no longer need as much room. Flexible transfers mean you only pay for the space you use.

Whatever your situation, call our customer service team on 0800 321 3211, and we’ll help you find the most cost-effective space

No. Your storage unit is private and secure.

If you use a traditional padlock, only you hold the key, and our staff do not keep copies on-site.

If you use our ONE Lock system, only you and a limited number of authorised managers can access your unit. This is strictly for emergencies or situations such as non-payment, as outlined in our Terms & Conditions. The ONE Lock system also provides full accountability, with a digital record of every access.

If you have questions about your security or access, call our customer service team on 0800 321 3211.

Our Smart Lock, also known as ONE Lock, lets you lock and unlock your storage unit using your smartphone for a secure, keyless, and convenient way to access your unit.*

How Smart Lock works:

• Download the ONE Lock mobile app on your smartphone
• Sign in with your account credentials

To unlock your unit:

• Hold your phone against the lock
• Select “NFC open” in the app and use the bullseye to ensure the NFC is in the correct location

To lock your unit:

• Repeat the process by selecting “NFC lock”
• Wait for the confirmation tick
• The Ready Steady Store App will ask you to confirm the lock is secured before leaving

Check your phone compatibility here before using ONE Lock.

*ONE Lock is available at selected Ready Steady Store locations.”

Accessing your Ready Steady Store storage unit is quick, secure, and convenient.

Download our Ready Steady Store App – the easiest and most secure way to access your unit. Simply open the app, tap to unlock, and you’re in with no need to remember PIN codes.

Many customers prefer the app for extra security and speed, plus the convenience of keyless access from your phone.

You can access your storage unit 365 days a year, including bank holidays, even when our reception is closed.

Standard access hours: 8 am – 6 pm daily

Need extended access? Call our Customer Service Team on 0800 321 3211 to discuss access options available at our locations.

Please note: If your account is overdue, access to your unit may be temporarily restricted until payment is made.

You can allow another person to share access to your Ready Steady Store unit, but only if they are authorised on your storage account.

The main account holder remains responsible for the unit and its contents. You may nominate an additional person to be added to your account, so they can access the unit.

For security reasons, we cannot give access to anyone who is not listed on the account.

If you’d like to share your unit with someone else, contact our customer service team on 0800 321 3211 to ensure everything is set up properly.

Yes. Ready Steady Store provides trolleys at all of our stores to make it easier to move your belongings in and out of your unit.

• Available free of charge while you’re on-site
• Designed for safely moving boxes, furniture, and heavier items
• Many stores also have large lifts to help you reach upper floors with ease

Most Ready Steady Store stores are designed with easy vehicle access, but restrictions can vary slightly by location.

• Cars & small vans – All stores allow access for cars and standard-sized vans.
• Larger vans & lorries – Many stores can accommodate larger vehicles, some access routes may be limited
• Parking – Customer parking and loading bays are available at most stores for convenient loading/unloading.
• Drive-up units – Selected stores offer outdoor drive-up storage for direct vehicle-to-unit access.

If you plan to visit with a large lorry or specialist vehicle, we recommend contacting our customer service team on 0800 321 3211 in advance to confirm access arrangements.

If there’s an emergency at your Ready Steady Store Eastleigh unit, follow these steps:

1. Contact emergency services
   Call 999 immediately for the Police, Fire Service, or Ambulance if needed.
2. In case of fire
   Activate the alarm by breaking the glass on one of the fire alarm points located within the storage area.
   Promptly exit the building promptly and head to the assembly point located at the front of the store, by the main gate signage.
3. Site access for emergency vehicles
   Our sites are designed to ensure full access for emergency vehicles.

For non-life-threatening issues or assistance after the situation is under control, call our customer service team on 0800 321 3211.